ION Orchard is rolling out a series of enhanced measures and spending rewards to keep spirits uplifted while ensuring peace of mind, as Singapore prepares to enter Phase 2 (Safe Transition). In addition to exciting benefits and privileges, shoppers can expect to see enhanced precautionary measures in line with government regulations.

ION Orchard, Safe Distancing

ION Orchard, Hand Sanitisation

Spend and Indulge with our Rewards Galore

Shoppers and visitors to ION Orchard are in for a treat with an exciting lineup of rewards and promotions. ION+ Rewards Members can now snap up exciting meal deals with S$6 off for a minimum spend of S$20 at ION Orchard’s F&B stores through delivery partners – GrabFood, Food Panda and Deliveroo, from the comfort of their own home or office. Members can enjoy this by simply keying in the code “ION6OFF” upon checkout. This promotion is valid from 15 Jun to 31 Aug 2020, while stocks last. 

ION Orchard

ION Orchard Member Perks

Shoppers who have not signed up as ION+ Rewards Members can do so for free via the ION Orchard mobile app. What’s more, ION+ Rewards Members enjoy lifetime membership with no membership fees. As a gesture of goodwill, all existing members have also had their membership expiry automatically extended. 

ION Orchard X Grace Ciao

Art has always been a core part of ION Orchard, with the ION Art Gallery a unique part of the integrated experience shoppers have at the mall. In keeping with this, ION Orchard has collaborated with established fashion illustrator Grace Ciao on a series of stylish and sophisticated illustrations outlining the mall’s enhanced safety measures. Having illustrated for some of the fashion industry’s leading names, including Chanel, Dior and Elie Saab, Grace Ciao has injected her trademark style and elegance into these illustrations.

Poised for a “New Dawn”

As Phase 2 approaches, the necessary measures are taken so that shoppers are confident and can enjoy their shopping experience upon the mall’s re-opening. 

Safe Entry

Individual Contact Tracing

In line with government regulations, ION Orchard is implementing SafeEntry to facilitate the efficient collection of visitor information for the purposes of contact tracing and other response measures. All shoppers will have to use SafeEntry NRIC or SafeEntry QR Code upon entry. 

Mandatory Temperature Checks, Mask-wearing, Safe Distancing

Shoppers to ION Orchard can expect to undergo temperature screening at all entry points to the mall. Shoppers must wear a mask before entering, and at all times when in the mall. Shoppers must also maintain a minimum one-metre safe distance from one another.

Maintaining Sanitisation Efforts

To ensure the cleanliness of the mall at all times, the mall’s ramped up sanitisation efforts will continue. Frequent touchpoints such as mall railings, escalators and lifts are disinfected regularly, and hand sanitiser dispensers are available at all entry points, lift lobbies and Concierge Counters. In addition, the mall has also recently introduced express priority queues at Concierge Counters for seniors, as well as expectant mothers. ION Orchard is also cleaned and sanitised frequently throughout its daily operations, as well as extensively after-mall hours. Certified antimicrobial barrier treatments commonly used for aircraft cabins are applied onto high-touch surfaces in common areas, which form an invisible non-toxic, bio-barrier coating to prevent the spread of bacteria. All frontline and service staff are also expected to practise good personal hygiene by washing their hands with soap frequently. 

Minimising Contact in the “New Normal”

Shoppers are encouraged to use mobile and contactless payments when making their purchases at selected physical stores. In addition, shoppers can also scan their own receipts on the ION Orchard mobile app to minimise the need to go to the Concierge Counters. ION Orchard’s website and mobile application will also be consistently updated with essential health advisory information as well as the mall’s latest promotions. 

About Orchard Turn Developments Pte Ltd

Orchard Turn Developments Pte Ltd is the manager of ION Orchard, a prime retail landmark project located at the gateway of Orchard Road in Singapore. Jointly owned by CapitaLand and Sun Hung Kai Properties, the iconic development is strategically situated above the Orchard Mass Rapid Transit (MRT) station and enjoys underground connectivity to nearby buildings, including via ION Orchard Link, a 35- metre walkway providing seamless access to pedestrians coming from Scotts Road and Orchard Road. With over 640,000 square feet of nett lettable retail space and over 300 shops spread across eight floors, ION Orchard features a collection of global flagship and concept stores of both established and new-to- market brands, covering the spectrum of fashion, lifestyle, entertainment and F&B (www.ionorchard.com).

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